Close your eyes and imagine a day without a Computer, telephone / cell phone, email, internet - NO WORD, NO EXCEL and NO PPT. Can you re-collect any such day? 80-90% answer is NO. You must be using atleast one of these, if not all.
In a typical office environment - A day starts with checking emails, attending meetings, chatting on messenger, use company intranet, Internet and various LoB (Line of Business) heterogeneous applications – Web based Legacy, homegrown or ERP/SAP. An individual (for e.g. in an IT company, to which we can better relate) plays multiple roles and has various responsibilities - task initiator to an approver or may be an administrator or an auditor. All these elements are inter-woven and consolidated into complex matrix, based on the functions of an Individual and the operation of an organization - access is granted or restricted to systems/tools (SSO:Single-Sign-On is major challenge).
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